Privacy Statement NetServ.be

This page was last updated on 01 December 2021

This privacy statement applies to the website and services of NetServ (hereinafter referred to as “we”, “us”).
We attach great importance to the privacy of our customers and visitors to our website. For this reason we will only process your data in a way that is compliant with the General Data Protection Regulation (AVG / GDPR).

Personal data we collect

We collect information to operate efficiently and to provide you with the best experience on our products and services. You provide some of this information directly to us (optionally), for example, when you create an account on our website, when you purchase something through the website, when you register for one of the seminars, business events, training sessions, … or you respond to a vacancy, …

Data we collect:
Contact details: Name, position, company name, address details, email, phone number.
Professional data: CV, details on the application form

We also record information about the company in which our members and/or prospects work (e.g. VAT number, sector of activity, etc.).

What do we use this personal data for?

The personal information you provide may be used to manage our relationship with you, or to customize or improve the website and services related to you. We also process your data to correctly handle your purchases.

We may also use your personal information for marketing purposes, to send you promotional material or communications relating to services provided by us which we think may be of interest to you.

At any time, you can request that we stop sending you communications, e-mails or other correspondence. You can do so without justification and free of charge by clicking on the unsubscribe link provided for this purpose at the bottom of each e-mail message.

An overview of our processing activities:

• Send out newsletter
• Manage account on website
• Organisation of seminars
• Processing your purchases via the website
• Improve service
• Offer customer service
• Handling complaints
• Responding to job applications

 How long do we keep personal data?

We do not retain your personal data any longer than is strictly necessary to fulfil the purposes set out in this privacy statement. If you want further information about the exact period, you can always contact us.

Transfer of data to third parties

Your data will not be passed on to third parties. The data you provide us with in the context of your application will under no circumstances be passed on to third parties.

Security of your personal data

We are committed to protecting the security and confidentiality of your personal data. We use appropriate technical and organizational measures in such a way that the processing complies with the requirements of national and European legislation

 Your rights

• Right of access and inspectionYou
  have the right to be informed at any time, free of charge, of Your personal data, as well as of the use We make of Your personal data.
  
  
  
• Right of improvement, removal and restriction
  You always have the right to request us to correct, supplement or delete your personal data, You can also do this yourself through the personal settings of your account. You acknowledge that if you refuse to communicate or request the removal of personal data, certain services and products will not be available. You may also request to limit the processing of your Personal Data.
  
  
  

• Right of objection
  You also have the right to object to the processing of your personal data for serious and legitimate reasons. In addition, You always have the right to oppose the use of personal data for direct marketing purposes; in such case You do not have to provide reasons.
  
  
  
• Right of free data transfer
  You have the right to obtain and/or transfer to other responsible parties Your Personal Data processed by Us in a structured, common and machine-readable form.
  
  
  
• Right of withdrawal of consent
  When the processing is based on your prior consent, You have the right to withdraw this consent.
  
  
• Right to lodge a complaint
  You have the right to lodge a complaint with the Belgian Privacy Commission: Commission for the Protection of Privacy, rue du Mail 35, 1000 Brussels, Tel +32 (0)2 274 48 00, Fax +32 (0)2 274 48 35, email: commission@privacycommission.be.

Changes

This privacy statement is tailored to the use of and the possibilities on this website. We reserve the right to change or update this privacy statement at any time.

When we publish changes to this statement, we will change the date of the “last update” to the statement. If there are significant changes, we will post them on our homepage. Nonetheless, we encourage you to periodically review our privacy statement.

Questions and feedback

 If you have any questions about this privacy statement, please contact us using the information below:

Our address: Ed. Schelfhoutstraat 232, 1770 Liedekerke, Belgium

Our phone number: +32(0)53.644.704

Our “Data Protection Officer” at privacy@NetServ.be